Our highly flexible, white-label platform powers account-based benefit programs such as HSAs, FSAs, HRAs, COBRA, wellness incentives, lifestyle benefits and beyond. Read about trends and forces shaping the benefits landscape. Our highly flexible, white-label platform powers a range of account-based programs, including those listed here. Read through the Account Holder Communications under the Important Documents tab and familiarize yourself with this site. Effective March13, 2021, WealthCare Saver will assume custodial responsibilities for all Health Savings Accounts (HSAs) offered through Independence. Overview. Developed by Alegeus, the WealthCare SMART App provides a single access point for members to manage their HSAs and other tax-favored benefit accounts. Be the first to review! Complexity, Handled With the industry's most comprehensive API solution, Alegeus simplifies administration of even the most complex plan designs. Developed by Alegeus, the WealthCare SMART App provides a single access point for members to manage their HSAs and other tax-favored benefit accounts. Our client partnerships extend beyond the technology, as we lean in with you to drive adoption and usage ensuring your programs success, now and into the future. However, the memo serves as a reminder to FSA administrators about the importance of proper documentation for expenses claimed through FSAs. I called once again on the 10th to ask why this fee was charged without informing me and was told that it would be looked into and I'd hear back on April 12th, which has also not happened.So I am left with a mere $14.92 out of a contributed $83.32 to my HSA. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Safety starts with understanding how developers collect and share your data. WealthCare Saver leverages all the current HSA functionality and features you know, but includes a fully integrated, modern investment experience. The developer provided this information and may update it over time. BBB is here to help. The account is not subject to a funds inaccessibility window or spendingfreeze as a result of the custodial transition. 'Burgundy-Free County', sometimes abbreviated BFC; Arpitan: Borgogne-Franche-Comtt) is a region in Eastern France created by the 2014 territorial reform of French regions, from a merger of Burgundy and Franche-Comt.The new region came into existence on 1 January 2016, after the regional elections of . No, accountholders are not required to undergo a new CIP process if they are an existing HSA accountholder on the OCA platform. I expressed that I was frustrated and would be closing my account, and the representative simply wished that I would continue business with them as she ended the call. Read about trends and forces shaping the benefits landscape. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. BBB Business Profiles are subject to change at any time. We are always on the lookout for passionate and talented professionals that are seeking an adventure, not just a job. Powering more than $6 billion in healthcare transactions annually, Alegeus delivers the security, reliability, stability and proven financial solutions you need to manage your customers money. Attorney and policy expert Jason Lacey shares strategies for benefits professionals to remain compliant while helping employers support their impacted employees. Online account access does not change. Consumers will have two ways to save HSA funds. Will employees be able to use the same debit card? When will a current employee see their new HSA online? Review any internal documents or links you may have that reference Avidia. This change has no impact on the additional Spending Account types Independence offers: Health Reimbursement Accounts (HRAs) or Flexible Spending Accounts(FSAs). This app may share these data types with third parties, I barely downloaded the app yesterday registered and although I can see my account whenever I select the option (Investments) the app crashed and it does this every time. BBB Business Profiles may not be reproduced for sales or promotional purposes. We are excited to welcome Melanie to Alegeus. When will funds be available after the transition? 101 Southhall Lane Suite 400Maitland, FL 32751, Copyright 2023 Alegeus Technologies, LLC. 1901 Market Street | Philadelphia, PA 19103. Navia will take care of updating communications on our sites. With more than two decades of channel experience in the employee benefits and consumer-directed healthcare space, Hallenbeck most recently served as chief growth officer at . Investing through the WealthCare Saver investment platform is subject to the terms and conditions of the Health Savings Account Custodial Agreement and any applicable investment supplement(s). Along a rushing river, on the shaded esplanade of a Roman basilica or on the urban quay sides of a bustling city; at the summit of a mountainous ridge, on a path . Using a powerful combination of AI technology, data insights, and subject matter expertise, we guide our users as they navigate their healthcare journey. Following the transition, WealthCare Saver becomes the non-bank trustee and PNC remains the depository. We encourage you to take this opportunity to review your substantiation procedures and make any necessary adjustments to ensure the long-term success of your FSA plans and continue providing maximum value to your employee customers. Were announcing an update regarding the custodian of your employees HSAs. Copyright 2023 WealthCare. Adjudication APIs No, the online and digital experiences will not change. All rights reserved. The blackout is a period of time that employees will not be able to access their Avidia HSA Balance accounts while we are transitioning it to the WealthCare Saver HSA. Alegeus has the only HSA in the market with a new, modern investment experience. Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East and QCC Insurance Company, and with Highmark Blue Shieldindependent licensees of the Blue Cross and Blue Shield Association. When you partner with Alegeus, we are wholly focused on your growth and success not just as your technology partner, but as your growth enabler. neither WealthCare Saver*, nor its affiliates, shall be held liable for any adverse consequences that may result. No, there will be no funds inaccessibility window to facilitate the custodial transition. WealthCare Saver is a dba of Alegeus Technologies, LLC, an Internal Revenue Service (IRS) authorized, non-bank passive trustee operating as the custodian of health savings accounts. With more than two decades of channel experience in the employee benefits and consumer-directed healthcare space, Hallenbeck most recently served as chief growth officer at Elevate, a fast-growing developer of employee benefits technology. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. There are also no spending freezes associated with this transition. We love helping people save money on healthcare expenses and work behind the scenes powering health benefit accounts for over 300 administrators to support millions of consumers in getting the most from their healthcare dollars. As a benefits administrator, you may have found yourself competing against TPAs who bend the rules, or you may have gotten pushback from employers and brokers for simply following the rules as written. I called again and was told that the fees 'couldn't be reversed as they were legitimate.' All rights reserved. In March 2022 my HSA was transferred to WealthCare after I changed jobs. Alegeus has led the consumer funding technology industry for more than 20 years, providing support to health plans and TPAs, and delivering a white-label HSA solution that will help you earn new revenue, achieve speed to market, manage operational costs and more. Employers found out of compliance could be held responsible for all back payroll taxes and associated penalties, issuance of corrected W2s which would then require all employees (past and present) to file amended tax returns, likely resulting in additional taxes and penalties. This conversion period is scheduled to occur October 31, While account holders will be getting a new account number associated with their HSA, they will be able to access their Wealthcare Saver HSA using their same debit card. https://wealthcare.wealthcareportal.com/Page/PrivacyPolicy. The transition does not require employee action. CAPTRUST acts as investment advisor with respect to the investments available in your HSA. Click here to download details: https://www.wealthcaresaver.com/docs/WealthCare_Saver_HSA_Investment_Options.pdf. No enrollment, funding/contribution, or reporting changes. Backed by Pacific Life, the new option allows HSA account holders to take advantage of some of the highest interest rates in the market. As a rgion, it encompassed the eastern dpartements of Jura, Doubs, Haute-Sane, and the Territoire de Belfort. Nothing about the day-to-day operation, employee account usage, or teams supporting the HSAs change. Investing your HSA funds may be a great option for you. European Teaching Rankings 2018. No, there will be no changes to accountholder account numbers. endstream endobj 528 0 obj <>/Metadata 47 0 R/Pages 525 0 R/StructTreeRoot 91 0 R/Type/Catalog/ViewerPreferences<>>> endobj 529 0 obj <. With more than 25 years of growth and innovation, Alegeus helps our clients (and their customers and participants) achieve new levels of success using account-based programs. It keep shutting off the app when I hit the link to submit payment. Learn More Smart With our SMART Account functionality, discover ways to stretch your healthcare dollars in real time. Please enable javascript to improve your viewing experience. With more than two decades of channel experience in the employee benefits and consumer-directed healthcare space, Melanie most recently served as chief growth officer at Elevate, a fast-growing developer of employee benefits technology. Built by a deeply knowledgeable HSA and investment product team and powered by an API-driven, cloud-based brokerage platform the investment solution features auto-rebalancing, on-demand investment statements, historical performance of available funds, and an impressive investment stack: The WealthCare Saver HSA experience lives within a single platform for a seamless user experience. Want your HSA money to make you money? Current This content is restricted to site members. Over 15 million American families carry our health spending debit cards. Market leadership and scale Please contact your Administrator for questions regarding access to this site or for questions about balances and statements. Please enable javascript to improve your viewing experience. Consumers can access their HSA account and invest in real time (on both mobile and desktop) without leaving the Alegeus platform. As noted by the ECFC, this may also be an indication that plans will be more closely scrutinized during audits. Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible solutions, continuous innovation and collaborative partnership model. WealthCare Saver will become the authorized, nonbank trustee responsible for managing the funds in an HSA account on March13. Custodians typically perform functions such as producing required tax reporting, providing required account disclosures or communications, and establishing customer identification processes. Alegeus Technologies is a leader in the consumer-directed account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. 151-200th. Alegeus recommends utilizing a different REST user configuration on a "per platform" basis. Alegeus is the market leader in SaaS-based benefit funding and payment solutions. Alegeus, the market leader in healthcare payment solutions, today announced the appointment of Melanie Hallenbeck as chief growth officer. The WealthCare Saver HSA experience guides consumers to make better healthcare decisions. DriveWealth, LLC, a registered broker dealer and member of FINRA and SIPC. *WealthCare Saver is a dba of Alegeus . All Rights Reserved. Melanie Hallenbeck is Chief Growth Officer at Alegeus, leading the company's go-to-market strategy. We will be updating the impacted Health Spending Account member documents and forms and marketing materials on the member portal, the Marketplace, Broker Forms Online, Sales Portal and Employer Portal to reflect the WealthCare Saver name change by March13. Alegeus provides powerful, flexible technology - with a difference We're proud to offer the industry's most innovative healthcare payments platform, providing essential spending, saving and investing capabilities. Were proud to offer the industrys most innovative healthcare payments platform, providing essential spending, saving and investing capabilities. WealthCare Saver, a dba of Alegeus Technologies, LLC, is a licensed Non-Bank Custodian of HSA cash accounts. WealthCare Saver is Anthem's New HSA Custodian January 8, 2021 / in Anthem, Carrier, Employee Benefits / by Cornerstone On March 13, 2021, WealthCare Saver will replace PNC Bank as the custodian of the HSAs for: Current Anthem members who are actively enrolled in an HSA-compatible health plan. Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible solutions, continuous innovation and collaborative partnership model. Capture the HSA opportunity Create an additional revenue stream Alegeus is PCI-DSS, SOC1 type 2 and SOC2 type 2 certified; our API requests use TLS1.2 encryption to give administrators precise control over access to data. We are working to minimize the impact of this transition as much as possible. International Association of Better Business Bureaus. Employees will be able to see their accounts on their Navia employee portal on September 29th. This is an important period of time used to transfer over balances and audit to ensure accuracy. The blackout period will run from October 31st to November 4th. However, Accountholders are encouraged to review the new terms and conditions governing their account including the new accountholder agreement at www.wealthcaresaver.com/disclosures/wcsp. Please enable javascript to improve your viewing experience. World University Rankings 2023. A simple, sleek and intuitive interface matches the online and app experience the modern consumer has come to expect. Need to file a complaint? Yes, the balance in the deposit account will continue to be insured by the Federal Deposit Insurance Corporation (FDIC) up to the maximum amount permitted under FDIC guidelines. Contact Information 1601 Trapelo Rd Lbby 2 Waltham, MA 02451-7357 Get Directions Visit Website (800) 369-9794 This business has 0 reviews Customer Complaints 14 complaints closed in last 3 years 8. Our partnerships with the industrys leading health plans, third-party administrators, financial services and benefit solution providers give Alegeus unparalleled reach in the market, with access to more than 100 million commercially insured Americans. 0 Learn More Experienced All rights reserved. Note, this identifier begins with the letter I not the number 1). To support the WealthCare Saver transition, PNC has agreed to resign as the custodian and assign WealthCare Saver the successor custodian. Investments funds will automatically be liquidated on October 24th. Your HSA is a powerful investment vehicle and can help you better prepare for your future. Ms. Nicole Gardner, Senior Director Compliance. Avidia Bank, the current custodian of your Health Savings Accounts (HSAs) with Navia, is reducing the HSA portion of its business. Let us help Don't have an account? How BBB Processes Complaints and Reviews. I also can't see how a functioning business can claim they will follow up on inquiries, only to fail to do so repeatedly.At this point the only thing I want is the fees reversed and the original total of $83.32 transferred to my Fidelity account. App won't let me submit for reimbursement. No impact to debit cards, mobile apps, online portals, credentials, or account history before, during, nor following the transition. The notice will include information about the new terms and conditions governing their account including the new accountholder agreement. Well guide you through the process. Enter the information below to create your account. Thank you for using WealthCare Administration System. WealthCare Saver, a dba of Alegeus Technologies, LLC, is a licensed Non-Bank Custodian of HSA cash accounts. Through our partnerships with the industrys largest health plans, TPAs, human capital management (HCM) and financial services solution providers, Alegeus reaches more than 100 million consumers. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. The new capability greatly simplifies the complexity of open enrollment for participants and administrators. Alegeus is headquartered in Waltham, Mass., with operations centers in Orlando and Bangalore, and a large remote workforce. This would represent a major blow to all employees who made what they believed to be valid pre-tax contributions to their FSA or DCFSA. %PDF-1.6 % However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Alegeus Technologies is a leader in the consumerdirected account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. 2021 Independence Blue Cross. Sign in Username * Forgot your Username? No. This site requires javascript to display properly. With the WealthCare platform, investing your HSA funds is as easy as 1, 2, 3! No changes to how you manage your HSA program. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. WealthCare | Health Savings Accounts (HSA) for a healthy future The WealthCare Platform Accessible With WealthCare, access your latest account information at your fingertips. Our highly flexible, white-label platform powers account-based benefit programs including HSAs, FSAs, HRAs,. Registered in all 50 U.S. states. Account holders may continue using their. No changes or impact to debit cards, online/mobile apps, bill payment, etc. HSAs are becoming commodities, as administrators cut fees and sacrifice value to attract more clients. Alegeus WealthCare Administration System Welcome to Your CDH Account Administration Platform Please choose your login type below. 626 0 obj <>stream These substantiation rules are longstanding, and there were no changes to the rules in the proposed regulations. Thus, as required by the existing custodial agreement, the only employee impact is notification delivered via two communications: Submit Employee Enrollments & Terminations. Helping clients win in a rapidly changing marketplace with the industrys largest and most comprehensive consumer healthcare funding platform. A depository: The depository is the underlying bank holding the non-invested funds. This change was initiated by WealthCare Saver a fully-integrated, private-label HSA custodial solution from Alegeus Technologies, LLC. We expect their new HSA account information to be available starting September 29, Account holders should destroy any remaining paper checks they have on hand. Following these rules helps ensure compliance and reduces the risk of audits and penalties. 1601 Trapelo Road | Main Building, Suite 301. Alegeus, the market leader in healthcare payment solutions, today announced the appointment of Melanie Hallenbeck as chief growth officer. A custodian: Is responsible for protecting the employee, managing the account, communications, account opening process, funds movement, regulations & compliance, and more. All rights reserved. CapFinancial Partners, LLC ("CAPTRUST") is an investment adviser registered under the Investment Advisers Act of 1940. No, accountholders debit cards will not change. hbbd```b``QA$D2"DV!f59jVaA"Hf foM0&1XN0lN,ay7A"zMch`g`3`yi3X/(Bg`` S"l endstream endobj startxref We never compete with our clients in the market we win when they win. As a matter of policy, BBB does not endorse any product, service or business. CAPTRUST acts as investment advisor with respect to the investments available in your HSA. All you need is an HSA cash account balance of $500. Franche-Comt , historical region and former rgion of France. Alegeus Appoints Melanie Hallenbeck as Chief Growth Officer, 101 Southhall Lane Suite 400Maitland, FL 32751, Copyright 2023 Alegeus Technologies, LLC. By leveraging our best-in-class technology and their industry-leading service and solutions, Alegeus clients are realizing the highest customer satisfaction (NPS) scores in the industry nearly +50 points higher than our closest competitors. No, the investment threshold will not change on 3/13/21. Join us in Denver from May 7-9 for the Alegeus Partner Success Summit, our annual learning and empowerment forum! We use cookies to optimize site functionality and give you the best possible experience. On April 28, 2023, the Internal Revenue Service (IRS) released a Chief Counsel memorandum reiterating the substantiation requirements included in proposed IRS regulations for health flexible spending arrangements (health FSAs) and dependent care flexible spending arrangement (DCFSA).These substantiation rules are longstanding, and there were no changes to the rules in the proposed . CapFinancial Partners, LLC (CAPTRUST) is an investment adviser registered under the Investment Advisers Act of 1940. Through the Wealthcare Saver HSA, they will have the ability to reinvest those funds on November 4, Account holders that contribute outside of payroll, or otherwise have their HSA routing and account number on file for transfer or bill pay arrangements, will need to update their information with their new routing and account number for their WealthCare Saver HSA. Accountholders have the option to close and/or transfer any existing balance to another HSA custodian. The Chief Counsel memo reiterates that FSA administrators must have a system in place to substantiate expenses and must deny reimbursement for any expenses that are not properly documented. With our white-label model, accounts and cards can become an extension of your brand and member experience, serving up frictionless and intuitive financial solutions designed to satisfy the expectations of modern consumers. Our highly flexible, white-label platform powers a range of account-based programs, including those listed here. Alegeus Technologies is a leader in the consumerdirected account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. I called on March 24th, asked to have the fees reversed, and was given a reference number of ****** and told that I would be contacted in 1 to 3 business days.By April 3rd (more than 5 business days later), I had not received any contact whatsoever. SOC 2 Type 2, GDPR, CCPA compliant. It also reminds administrators that the reimbursement must be provided within a reasonable period of time after the expense was incurred. Young University Rankings 2022. We are working to minimize the impact of this transition as much as possible. 9 See similar companies for insight and prospecting.