Search through past posts using the search bar at the top of the forum page. The parties shall attempt in good faith to resolve potential disputes informally and promptly. Just log into your DoNotPay account using any. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. Notice of Dispute. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream 0000005342 00000 n Re: Disputing A Charge = Locked StubHub Account? Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. To give you an example, we go out of our way to sort your issues with: We have helped over 300,000 people with their problems. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. incorrect email and tickets did not transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Include your email address to get a message when this question is answered. In addition to the Demand for Arbitration, Consumer Arbitration Rules form itself, youll also want to include the following: These documents may be submitted to the AAA via its website (www.adr.org) or by mail. In essence, the notice of dispute will put the estate administration on hold until it is removed. 4 if you have questions about listing tickets. 0000017831 00000 n [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. Doesn't matter that it happened while you were asleep. Payments. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. ]T Call 1-866-788-2482 to speak to a customer service representative from StubHub. 0000002371 00000 n All Rights Reserved. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Sorry but that's how it is. For the majority of will challenges, the notice of dispute must be issued before the will has been granted probate. For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. We use cookies to make wikiHow great. Suite 204 To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. (Techdirt valiantly tries to cover them here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. StubHub called to say that they are not issuing a refund because the event was rescheduled. I contacted StubHub multiple times and they would not refund my money. Notice of Dispute. Solved: Dispute Cancellation Fee - StubHub Community StubHub Community Support Selling Tickets Dispute Cancellation Fee Topic options niki_020 Waterboy Answered! [5] Better yet, because the arbitration proceeding is administered by the American Arbitration Association (AAA) and its consumer arbitration rules permit the arbitrator to award you any legal fees and costs you could have received in court (consumer-friendly California law applies per the user agreement),[6] you can hire a lawyer to file your refund arbitration claim and StubHub will likely have to pay his/her fees and costs too. %PDF-1.4 % Sorry we couldn't be helpful. StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, Follow the step-by-step instructions below to design your at notice dispute form template: Select the document you want to sign and click Upload. StubHub ship is slowly sinking. 0000004513 00000 n Reddit and its partners use cookies and similar technologies to provide you with a better experience. HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K See Paragraph 22, Section C, titled Costs of Arbitration, in the user agreement. After the switch, you will enter the email address you use to access the community in order to reset your password. Privacy Policy. Sorry we couldn't be helpful. hbbbd`b``. seq., it seems unlikely that an arbitrator would find a claim demanding a refund in the context of a COVID-19 event cancellation to be so frivolous as to award arbitration fees against the consumer. StubHub is supposed to respond to your Notice of Dispute form within 30 days after the date your form is sent (mailed) according to the user agreement. Sub-Category: Other Never, never, never list on multiple sites unless you have software to manage your tickets. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Irvine, CA 92606. Xc:b~f9 R$N1Nc`+i\`4cWS+ * They mention on their website that you should call their normal customer service number to ask about adding an event. No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers. These might include; sending them by fax or courier, stamping and returning..etc. Are You Having Trouble Getting in Touch With StubHub? The notice of dispute must be addressed to the other party as per the official address and person specified in the contract. There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. 0000009849 00000 n My Listings. A Notice of Dispute is more than just calling customer care. Customer service all the way to your seat, 2000-2022 StubHub. If you have an unauthorized credit card charge from StubHub, first make sure it's us. StubHub is the world's top destination for ticket buyers and resellers. The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. StubHub has 30 days to respond and after that you can file to proceed to arbitration through the American arbitration Association where the case would be heard via telephone through an arbitration proceeding. Its possible that someone with an identical problem has posted for help before. Check out the table below to see the best alternatives to StubHub. Here is the instructions off the website. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. 0000013933 00000 n wikiHow is where trusted research and expert knowledge come together. The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. https://omegle.onl/. Yes StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. No. Suite 101 The party wishing to commence the dispute resolution process must give written notice (Notice of Dispute) to the other parties of: Sample 1 Sample 2 Sample 3 See All ( 50) Remove Advertising. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. %%EOF Tel: 601.427.4050 Fax: 205.328.7234, 603 Duling Avenue Disputing A Charge = Locked StubHub Account? Create your signature and click Ok. Press Done. Jackson, MS 39216 Create is a multi-purpose WordPress theme that gives you the power to create many different styles of websites. Received refund via credit card dispute Like others, I filed for a Notice of Dispute via certified mail to StubHub. My Tickets. Your account will stay inactive untilyou: Did you find it helpful? Thanks to all authors for creating a page that has been read 59,334 times. 57 0 obj <> endobj xref 57 26 0000000016 00000 n 0000016898 00000 n 0000006183 00000 n The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? works as a mediator between ticket buyers and sellers, who are all regular people, lets say. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. We do still love going to events and want buying tickets online to be easy and safe. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . % of people told us that this article helped them. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. DoNotPay records the details of your purchase to boost your chances of winning the refund. Unfortunately, you're out of luck since you had the dreaded double-sale. That stinks. 0000009067 00000 n Lesson learned. Ask the Community Contact Support Sell. A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. DoNotPay doesnt care about that. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. You may send a copy to StubHub at the following address: StubHub, Inc. c/o National Registered Agents, Inc., 2875 Michelle Dr., Ste. Re: StubHub Notice of Dispute I also filed a notice for arbitration. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). All you need to do is follow these short steps below: Voil! However, Chase Sapphire Reserve did me a solid. Do you have more than one StubHub account? The contact number is only for US and Canada. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. Like others, I filed for a Notice of Dispute via certified mail to StubHub. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. 2. [1. I was prepared to proceed to arbitration by stating the California Bus. For more information, please see our Decide on what kind of signature to create. and our The company prides itself on being a Fan-to-Fan service. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Unless you want a refund). SBNation.com. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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