Now 9 months later my drain has come apart, the caulking is coming loose and has turned in color. Google Translation . Affiliate Disclaimer: All products and services featured are independently selected by our editors. Everyone involved in our bathroom/shower remodel did an excellent job. Edited September 14, 2021, Susan Edwards Had many problems with the installation work and confrontations with the management staff at the home office in central Florida. He measured and helped us to make the decisions of how to exchange our old garden/whirlpool tub into a beautiful huge shower. Youll need to contact a salesperson to schedule a time for a design consultant to visit your home for a free estimate. West Shore Home 4.9 707 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 99% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 12031 Westhall Drive, Charlotte, NC 28278 https://www.westshorehome.com/locations/charlotte-nc/ Get a Quote Hours This was a day short of three weeks! We are very pleased with the finished product. It looks great. We love our two new showers! You may also prepay your account at any time without penalty. We researched dozens of remodeling companies. We also ensure all reviews are published without moderation. This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install new windows. Overall, customers were pleased with their finished projects from West Shore Home. Here are the metro areas the company serves: West Shore Homes home improvement services focus on three key areas: bathrooms, doors, and windows. deserve their business. They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. Wesley Chapel, FL, Jeannie P Larry I'm so unhappy right now Josh, Phernell, and Bob were amazing. I got everything out of my bathroom to have it ready for them to come. We decided to cancel other appts that we had later in the week. October/ 8/2019, This was our second bathroom redo and we are as thrilled with this one as e were with the first. Thank you Colton, Rikkie and Zachary. Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. However, when you buy something through our retail links, we may earn an affiliate commission. They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. Tampa, FL, LaCelle Howard I can also subtract the repair we didn't pay for. We were both very impressed on his professionalism and most of all product knowledge with that said we did something we rarely do we chose to go with West Shore . They both went ABOVE AND BEYOND our expectations. It is very expensive. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. West Shore Home can help you transform your current tub or shower to a beautiful new bath. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. Appointments Call. Louisville, KY, Pamela Rouse Do Not Sell My Personal Information. Find out how we combat fake reviews. We are very pleased with the finished product. On 10/27, they claimed they had the wrong faucet for the bathtub and that they would return on the morning of 10/28 with the correct part. Dexter and Joe were on time and finished in a timely matter.Date of experience was the 28th not 27th. They worked straight through the day. They were great and did an amazing job. Now that I look at it, the cap on the left side should be the same length as the one on the right side for it to look more uniformed. Okeechobee, FL, Aida L Gonzalez You can not rub/clean it off it seems to be inside the chalk. At first I was so impressed with this company but now I'm so unsatisfied. It was awful. We called them about putting a sliding glass door on our shower. West Shore Home offers entry doors, French doors, and patio doors. I now have a second appt to replace the chalk. in some locations. BBB Business Profiles are subject to change at any time. they were kind, courteous and so skilled. We would recommend him for future installations. Jerry R. via Best Company, We call and leave messages, and its clear they are avoiding us. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Patrick G. and Claud Sardinia, Italy. Other restrictions may apply. West Shore Home installs high-quality baths and showers in just one day. This seems like pretty terrible business practices to me. They did a great job cleaning up. One of my sinks will no longer drain, and that sink shares a drainage pipe with the shower. I now feel safe when I shower with the super strong grab bars and my solid teak seat. No time to wait? West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. Thanks guys. You see visible damage such as deterioration, chipping, or water stains. Enjoy your new shower with updated accessories like shower heads and multi-function hand shower. (252) 321-2702 Customer Complaints File a Complaint BBB Rating & Accreditation NR Accredited Since: 6/28/2007 Years in Business: 29 This rating reflects BBB's opinion about the entire. Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? New Bern, NC, Sue Niz Decatur, GA, Amber Strickland Palm Harbor, FL, Larry & Patty Brock They were both very courteous kept my house clean they both work together as a team and thats what yall are looking for and they made a beautiful shower insert, I am so happy with what they put in my bathroom. At west shore home you will learn everything you need to know about windows and doors or shower and baths, or both. West Shore Homes 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and workmanship. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. We evaluated each companys offered services and state availability. Reel. can be replaced for $800 to $2,000, though the average cost is around $1,200. BBB Business Profiles generally cover a three-year reporting period. Thank you Holly, Neal & Jason!!!! Not only was Discount Garage Doors the, Ryan P. said: ** This is an updated review ** Following the initial posting of my, 813-279-6785 High Quality Garage Door Seryvice Quick, Efficient & Reliable , Renee R. said: I contacted these guys as a last resort and I am absolutely ecstatic, Kate C. said: I purchased a townhome that needed a complete overhaul. Atlanta, GA, Susan K Attractive shower surrounds, accessibility features, and flexible financing are just a few reasons to renovate with us. The company began in 2006 as a tub and shower installer but has expanded into windows and doors over the past few years. Lastly, they cleaned up both days before they left. Gaston, SC, Joe Williams Hampton, VA, Brandie Humphrey You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. The work was bad. "The Crew" consisted ofMike.J, Pierson.S and Dakota.J, W had a tub removed & a walk in shower installed on 9 Feb 2023. Miami, FL, JDSmoak The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. Avie Eadens. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. He certainly is an asset to this company. Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. Any finance terms advertised are estimates only. This helps you know what kind of service you are going to receive and the level of care that the employees will put into their work. I highly recommend West Shore Home. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). But that was pretty much where we were hoping we could land. They praised the installation team and the process itself. We are very pleased with the job the workers didMichael and Ron did our Master However, some locations dont offer door or. They came right out to inspect and scheduled immediately. They made the process easy. Hopefully, the gentleman in charge will lighten up/understand their customers.Sue W. via Best Company. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveller reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. West Shore is a locally owned and operated home improvement company that serves the Harrisburg area with custom baths, windows, and doors. Door installation services are only available in cities in Florida, Indiana, Kentucky, North Carolina, and Pennsylvania. See design consultant for details. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and. Fiberglass doors are the most popular. Edited March 11, 2022, Anna Morales When I wrote my review on my bathroom installation I forgot to mention the sales representative that came to my home Alex S. Alex represented the company with a lot of knowledge about the products his company sold. Thank you Jerry and B for a job well done. Normal late charges apply once the promotional period has ended. Products & Services Window Installation, Door Installation, Replacement Windows,. West Shore Home installs acrylic bathtubs and showers and converts tubs into showers. We have had both of our bathrooms done by WestShore. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** New Smyrna Beach, FL, Stephen Gurski All the guys Deon,Joe and Jordan worked excellent and showed respect in Emma's approach to this service call. Keep in mind that some customers reported pushy upselling. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. DC made correction and customer decided not to move forward considering the price change. Our sells man Andrew took extra time with us explaining and showing us how the process would work and the lifetime guarantee. We analyzed 100 reviews from Best Company and the BBB to better understand, experiences. According to Remodeling magazines 2021 Cost vs. Value report, a mid-range bathroom remodel has a 60.1% return on investment. Lakeland, FL, Denise McCoy Little River, SC. I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! The installers were kind as can be and very receptive. fra107. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. West Shore Home products come with a lifetime guarantee. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. We were never inconvenienced. Flash Sale I had a new install last Sept. the install was great had no issues. BBB Business Profiles generally cover a three-year reporting period. On July 15th the company called to advise us the materials for our shower had arrived and they could install it the next day which was fine with us. He explained each step thoroughly as well as working neatly and efficiently. They made sure we could see the process and ensured we had a say in the location of shelves, grab bars etc. Bathroom remodels increase your homes value and make it more comfortable to live in. Bradenton, FL, John ferry Its headquarters currently has an, from the agency based on its transparent business practices and handling of customer complaints. I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. By 4 oclock the job was completed & just beautiful. When informed on 5-29-2020 GM reached out to customer. He listened never tried to take over and talk us into something other than we wanted. Great job Emma, Joe , Deon, and Jordan. I have CALLED AND CALLED and at one time I was assured someone would come out. increase your homes value and make it more comfortable to live in. We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. West Shore Homes technicians can perform a few other general remodeling services around the bathrooms wet area. In the meantime, please check out a few of our reviews below. Thank you for a job well done. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse.Randy T. via BBB, Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. Privacy Policy Overall he did cover up the gaps & he did his job. See our How We Rank page for more details. We also had a warrantied shower head in the first redo replaced and James D did a wonderful job. He came in & put the caps in place, three smaller pieces. They answered all my questions This was overall quality service. We would recommend him for future installations. SHIRLEY ROUSE. Some. Rock Hill, SC, Myrtle Wallace Looking forward to using our new showers and would recommend West Shore Home showersno more ugly grout to clean and no more old outdated tubs. Explained what his task was for addressing the issue. That we will recommend it to all my friends. s website doesnt provide many details about pricing. You may also prepay your account at any time without penalty. My entire family loves my new shower, especially my seven year old grandson. Patrick and Claud showed up within the time that we were advised they would be here. Thanks Derek and Sam. They did an excellent job, my patio doors look great.They were installed perfectly. West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. Installation experiences will vary by location. Mr. West Shore, what do you mean you don't know? I had question about this company because my shower was done by the previous company. Having been builders in our younger years, we could appreciate that from these two guys. Was not kept The windows appearance is outdated or doesnt match the rest of your home. It also doesnt offer tubs or showers made from materials other than acrylic. Fixr estimates that the average, . These doors usually cost $400 to $4,000 including installation. depends on several factors, most notably the bathroom size and extensiveness of the remodel. to learn about product coverage and transferability. With over 15 years of experience in the bathroom remodeling space, our experts understand the needs of Dallas homeowners. West Shore Home also offers a number of window styles and free installation on all windows. Thank you guys for a great job hope to get West Shore back in the future to do my doors. Need to file a complaint? Myrtle E. Wallace We were hoping this was the right decision-BUYER BEWARE. Again we would like this company West Shore Home ,to know the excellence you have in your service represenatative Shayne B , installers, Micheal R. and Golbert I .Thank you again. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. They did say that they would knock it down to 16,000 if she purchased it within x amount of time and 13,000 if she dropped the shower door. Customer Reviews are not used in the calculation of BBB Rating. We even asked for a refund for the remainder of the project but cant get any help! At West Shore Home, we understand that your time is valuable. All doors are Energy Star-certified and fitted with locksmith-grade hardware. My husband & I are very pleased with the final product. The company offers several tub and shower installation options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. Also thank you Steven, Jimmy and Kyle!! Pick your preferences on shower type, tile pattern, color, and accessories to build the new shower youve dreamed of. We are looking forward to using this nice big shower and not having a fall or trip over the old tub we had. West Shore Home is here to make one of the most daunting projects, bathroom remodeling, easy and convenient. They put in the shower, but put the handle close to the tub entrance. Youll need to contact a sales representative for more information about the companys specific services and products. This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. customers to them. our Best Company for Business product. Thomas and Sharon Lotze As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. Alex & Yakoo were on time & went right to work installing our new shower. West Shore Home 4.9 796 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 98% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 1868 Old Concord Rd SE Marietta, GA 30060 https://www.westshorehome.com/locations/atlanta-ga/ Get a Quote Hours I have requested them to come out and fix this issue but I should never have had this issue with the amount of money we spent on this installation. No so. Courteous and polite. batch on o3/10/2022. They both worked very hard, and I highly recommend this company. Heres a closer look at what the company offers. Though some homeowners noted that the prices were high, they complimented the quality workmanship and recommended the company to others. I would definitely have them back out to install anything else if I needed. Shelbyville, KY, Phillip Lagrave Heres a closer look at what the company offers. Wanted to just get one bathroom done, because the smaller shower could not be replaced a glass door. West Shore Home products come with a lifetime guarantee. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. It was a pleasure to have you in our home today. He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. We had a tub to shower conversion on our 30 year old bathroom. Darry came out on the date of repair. My installers were Brian J. Their personalities were get the job done and do it right the first time! They are a very skilled company. As a matter of policy, BBB does not endorse any product, service or business. All of our encounters to date have been very professional and everyone was very detail orientated. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. I was without a shower for a week. Some locations may not offer all of the listed window types. I should not be having this issue with a new installation. Angier, NC, molinares0312 It also doesnt offer tubs or showers made from materials other than. If you are considering a task of this magnitude, I highly recommend that you give West Shore Homes serious consideration. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Youll also find cost and financing information and answers to frequently asked questions. They had it installed in the one-day time frame as promised. BBB reports on known marketplace practices. I have loved this process from start to finish. New orders only. They cleaned up everything inside and outside on the yard and driveway. Many of West Shores products function similarly to tub liners in that they include grout-free wall surrounds in addition to the tub or shower itself. To say that I am disappointed is an understatement., They always keep their word on taking care any issues. The installers , Joe B, Joseph S and Jacob W., arrived on time . However, some homes may have a bathroom for every bedroom. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. Smitty Copyright 2023 West Shore Home. Overall, customers were pleased with their finished projects from, . When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. They arrived on time and were done FASTER than anticipated.
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