Download the app to view statements, make payments and more. Just answer a few questions to get personalized results from our lending partners. Shannon Bradley covers auto loans for NerdWallet. * Your loan terms, including APR, may differ based on loan purpose, amount, term length, and your credit profile. Potential Tax Consequences of Forgiven Debt. Julies writing has been published by USA Today, Business Insider and Wired Insights, among others. My father and my mother in law and was traveling back and forth from NC to NJ. Every time LightStream funds a loan for a customer, we plant a tree. We make it easy to manage your account online, find convenient payment options, and get assistance when you need it. Third-party loan servicing company specializing in auto loans for both DriveTime and other affiliate FAQs About Your Loan. Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. Mary Leigh and Scott will both join the DriveTime and Bridgecrest boards of directors. She spent more than 30 years in banking as a writer of financial education content. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. All financial products, shopping products and services are presented without warranty. Their friendly representatives are here to help you in any way they can. Email this Business. Bridgecrest is a licensed third-party servicer focused on servicing auto loans for affiliated and third-party finance companies. 33 minutes on hold someone picks up the phone I hear talking and then hangs up. I owe a whopping $8000.00 and some change and I've had the car for five years. This is absolutely the worst company to go through! Mary Leigh Phillips, current CFO for DriveTime and Bridgecrest, will assume the role of CEO for Bridgecrest. But buying a cheaper car with lower payments is better than falling behind on bills, damaging your credit or having no breathing room in your budget. ***** ** ****** ************, I paid off my loan on July 2022 and they released the title of the vehicle 9 months later they started to call me trying to collect a balance for 280 dlls I already sold the car, and they continue to call me and threatening me to send me to collections worse company.. never buy a car from CARVANA there are much better *******. The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or will be formed by use of the site. Most offer the option to pre-qualify with basic information to see your likely interest rate; doing so will not affect your credit score. Need to file a complaint? Selling the car on your own will typically get you more money than selling it to a dealership. By clicking Continue, you will be taken to a third-party Web site which is not affiliated with LightStream. 7031 Koll Center Pkwy, Pleasanton, CA 94566. If the lender forgives $600 or more, you'll get a Form 1099-C or 1099-A, and the IRS will expect you to report the forgiven balance as income on your tax return unless you qualify for an exception or exclusion. Subject to credit approval. If you still want to surrender the car, you can try to work something out with the creditor, like negotiating a reduction or waiver of the loan balance as a condition of returning the car. Saturday & Sunday: 1 p.m. to 6 p.m. Years in Business: 20. Business Started: 2/19/2003. The email came a week later and because my payment was now due they declined the change. Selling your current car and leasing a new one may be a way to lower your monthly car payment. In partnership with American Forests, we've planted more than a million so far. I have a year and a few months remaining, my value for my vehicle is $2,000.00. This has helped restore and protect fragile wildlife habitats across America. If you take a long loan to keep payments affordable, youre likely to find yourself upside-down on your car loan. Here is a list of our partners and here's how we make money. The intent of a lease isnt that you will ever own the car, although there are ways you can buy your leased car if you choose to at some point. BBB is here to help. She spent more than 30 years in banking as a writer of financial education content. 2023TruistFinancial Corporation. After all, you're saving the creditor the time and costs of a repossession and auction (granted, most of those costs would still be passed on to you anyway). If you need immediate assistance, it's always best to call our Customer Service at 800-967-8526. They dont care at all all they care about is there money! Any assistance is great, I understand this is contract, however there is always amendment and exception. All financial products, shopping products and services are presented without warranty. He most recently served as the head of all retail operations, including marketing, inventory, retail sales, and real estate. Your use of this website constitutes acceptance of the Terms of Use, Supplemental Terms, Privacy Policy and Cookie Policy. If you can find a buyer who would pay at least as much as what the car might sell for at auction, then the lender might agree to the sale and waive all or part of a deficiency balance. Bridgecrest is abusive. Location of This Business. BBB Business Profiles generally cover a three-year reporting period. This business is in an industry that may require professional licensing, bonding or registration. View Payment Options. In fact, you could end up paying more interest over the life of the loan, as well as extra payments at the end of your loan. Mercedes-Benz Financial Services Welcome to the driver's seat. Disclaimer: NerdWallet strives to keep its information accurate and up to date. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. BRIDGECREST is shorthand for Bridgecrest Financial, with the company name being Bridgecrest Financial Inc. BRIDGECREST is a Creditor provider. If you love your car, replacing it might seem like an extreme measure. Business Hours (Eastern time) You might find your car payment is too high for a variety of reasons: Maybe you financed your car at the dealership and now realize you could have qualified for a loan with a lower rate and payment. Never ever do business with them! Call them at 800-266-9728 or go online to make your monthly payments. It seems you have your Dealership and the one Bank..really its one company working together. is also an option. There was 1 time I told them I can pay half my payment till 1 get paid again in literally 3 days and they told me no Bec we dont trust you or have confidence in you that you will! Be prepared and research your cars trade-in value through online guides so you know if the dealers offer is fair. Our partners cannot pay us to guarantee favorable reviews of their products or services. They will not forward my information to Paul Kaplan office who handles loans servicing. Rocketreach finds email, phone & social media for 450M+ professionals. free lookups / month. However, you will have broken the negative equity cycle when the lease is over and the car is returned. I have made 33 payments on time and I asked for one thing. The Company provides car and vehicle loans and online payment services. The lender may allow "forbearance," which is an agreed-upon period of time when you can skip or make reduced payments. If you plan to buy a less expensive car from a dealer and dont want the hassle of selling yours on your own. Shame on you Bridgecrest. Which she said may not be approved. I called back and someone else answered the phone. This is a costly solution because your lease payments will include all the negative equity. When I called bridgecrest the rep Tara informed me that I would need to cancel my auto payment and wait for my payment to be past due. Dominate search results. The 2nd time they tried the same thing and I requested to speak with a manager who were all in a meeting and one would return my call with 24hrs. Complete CROOKS!!!! Pre-qualified offers are not binding. Shannon is based in Newburgh, Indiana. YOU WILL REGRET IT!!!!! Ive tried talking to multiple people with them to try and work something out with them and explain my situation to them to see if they would work with through this till everything got situated at work and told them I can still make payments they just wont be the full amount since Im barley working right now. One of the best Financial Services, Finance business at 7300 E Hampton Ave #101, Mesa AZ, 85209 United States. Even if the creditor won't cut you a break on the deficiency balance, surrendering the car might still be the best thing you could do under the circumstances. AND THEN ITS THE CUSTOMER. Tried 2x's to get my payment date changed without success. Financial Data. security offered on the third-party site prior to providing any personal information. Thank you. Your goal is to get enough from selling your car to cover what you owe. For instant self-service visit bridgecrest.com to make a payment and access your account. Our world and enconomy is inflated right now, I have been through a pandemic with this loan, there should be no reason for a Buisness to be price gauging as such and not being opened to adjusting and correcting their wrongness to the Consumer who keeps their Buisness going. They wouldnt do a thing to help me with my payments they put me in default status and threaten to have my car towed from my house numerous times for it!! D&B Business Directory HOME / BUSINESS . At least 17% of approved applicants applying for the lowest rate qualified for the lowest rate available based on data from 01/01/2023 to 03/31/2023. Lockbox 5053087 3440 Flair Dr El Monte CA 91731 Contact Bridgecrest for complete details. Search over 700 Horrible company to deal with as I changed jobs and my pay dates changed. Get the latest business insights from Dun & Bradstreet. BBB Business Profiles are subject to change at any time. Perhaps you bought a more expensive car than you could realistically afford. Headquarters. Bridgecrest | 2,151 followers on LinkedIn. dba cadillac financial leasing, chevrolet financial leasing, buick financial leasing, gmc financial leasing, gm financial leasing 4001 embarcadero dr, arlington, tx . When my payment is past due, than I can call them back and apply for an extension. 5233 customer reviews of Bridgecrest. Truist, LightStream, You may qualify for a lower interest rate especially with a record of on-time payments and be able to extend your loan term or both, enabling you to reduce your monthly payment. However, that's a better option than, If the payment is a pinch today, when the car is new, imagine writing the same check four years from now. In partnership with American Forests, we've planted more than a million so far. If you don't pay up, it can sue you, get a judgment, and then use various collection methods, such as wage garnishment or bank levies, to get paid. BBB Business Profiles are subject to change at any time. They told me they are just reading the information they are getting and they can not help people who pay on time. Or Call 800-967-8526. Before joining NerdWallet, Julie oversaw editorial teams at NextAdvisor, Red Ventures and Quote.com. We are creating . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Please know, we take feedback of this nature seriously, as it allows us to improve our service. Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. Here is a list of our partners. 169 were here. Rate is quoted with AutoPay discount. We've helped 205 clients find attorneys today. To ensure our customers concern is properly addressed, we encourage them to remain in contact with our *************************** directly at ************. So, carefully weigh your options, and the pros and cons of each, before you take action. When typing in this field, a list of search results will appear and be automatically updated as you type. Car leases typically have lower payments, because youre paying to drive the car for a set period of time and then turn it back in. and the LightStream logoare service marks of Bridgecrest also provides servicing for auto loans originated and held by others and, in total, serves nearly 700,000 active customers in the U.S. across a $9.7+ billion serviced portfolio. Most offer the option to pre-qualify with basic information to see your likely interest rate; doing so will not affect your credit score. Pre-qualified offers are not binding. Safeguarding the environment and preserving wilderness areas is essential for our future. International Association of Better Business Bureaus. Dun & Bradstreet collects private company financials for more than 23 million companies worldwide. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. If the payment is a pinch today, when the car is new, imagine writing the same check four years from now. My kids are going back to school and I just needed one payment moved to the the end of my loan. Jun 3, 2022 Jun 3, 2022 The Bridgecrest Financial payoff address is PO Box 53087, Phoenix AZ 85072. Truist Financial Corporation. Keep your vehicle finances on the road to success with Bridgecrest. Quickly access one-time payments, see your payment options and contact customer service If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly.