Standard amenities include mini-fridges, coffeemakers, robes, slippers, safes, and 32-inch flat-screen TVs. Thank you for taking the time to leave us a review. Please see our partners for more details. Self Parking was $40 not $12 as advertised. Not worth it, sadly. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cafe Sierra at Hilton Universal CityResponded on April 10, 2023We apologize if the food did not meet your expectations and that you found the choices limited. There's a restaurant on site, as well as a coffee shop/cafe. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. While there is a complimentary shuttle, you can walk to the theme park entrance in a matter of minutes. these safety measures, we reserve the right to require that individual to leave hotel property in Cafe Sierra at Hilton Universal CityResponded on January 3, 2023Thank you for your kind words. The shuttle to Universal Studios Hollywood and City Walk runs consistently all day so not to worry about getting to the park. OpenTable is part of Booking Holdings, the world leader in online travel and related services. The hotel goes, The Everly Hotelis the latest in Los Angeles from the beloved Kimpton brand. Our current menus can be found on OpenTable and website. We are glad you enjoyed our large variety of seafood and other cuisines. Prices have significantly increased but everything else decreased. I actually asked for more which was granted swiftly by housekeeping without issue. We had reservations for 3:15 and were told that that was brunch but we had no idea that was the circumstance. From fine dining to casual grab-and-go flare, there's a flavor for every craving. The hotels 35,000 square feet of event space includes a ballroom that can host 1,000 people. Great selection. As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness center. It is usually best to book Sheraton Universal City directly through Marriott.com using the discounted Bonvoy rate. Work off your theme park treats at the hotels modest fitness center with free weights, cardio equipment, and strength training equipment. This is really frustrating when trying to plan trips and planning meals for families. Jackets are not required. Finally, we found our waiter who was slow in serving as he probably had more than enough tables to serve. Tickets to Universal Studios are sold at the concierge desk, which also offers valet dry cleaning and laundry. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge). Davids features seasonal craft burgers paired with the finest bourbon for every palate. rooms 1973 and 1972 were nice because we could see the park. A renewed meeting experience to restore creativity and create memories. Brunch has been deteriorating at this location. In this review Ill go over room choices, onsite amenities, dining, and how to book. This 24-story hotel with a dazzling glass exterior buzzes with activity year-round, drawing tourists visiting Universal Studios and those attending corporate and social events. This is was my first there and I did not know what to expect. Thank you for your kind words. . Rate does not include taxes, resort charges, parking, gratuities or incidental charges. We definitely would recommend staying at the Hilton if youre heading to Universal Studios! The hotel shuttle bus and proximity to Universal was awesome and the rooms and hotel areas were clean and pleasing to the eye. Disappointing. We are very sorry to hear about your recent experience. We are sorry to read about your negative experience. From intimate gatherings to large galas, our flexible 16,000 sq. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon! Totally disappointed by this Brunch. We hope you will visit us again soon. what time does your pool and gym open and close? Enjoy attentive service from Tropics poolside or in your private cabana. Yesterday there were no Eggs Benedict, pretty much a brunch staple. Universal Studios Shuttle Available from Metro Station. We had a sour taste in our mouths at that point. Daisy, Thank you for sharing a review of your recent experience. Drinks. This vibrant restaurant has a flair for creating a good time. When I explained that I would never have cancelled this trip, I was told by their on-site reservation rep that I had called in that morning and cancelled the reservation. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. I been coming to Cafe Sierra for almost two decades. Ill never go back, dont waste your time or money. The, a family property so its fine. 4-star family-friendly hotel near Universal Studios Florida. We love food. They even gave me a time frame it would be delivered. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. January 29, 2023. Only one salad dish: Cesar salad. I wish we could remember his name (Julio?). Yes, it conveniently offers a business center, meeting rooms, and a banquet room. As the day you have been dreaming of draws near, we will help turn the vision of your ceremony and reception into reality. This is unlikely of our restaurant and staff. Gourmet burgers served sizzling straight off the grill, flavorful wings with a punch in every bite, and refreshingly innovative cocktails are the stars of this in-casino sports bar. 15308 people are looking at this pass right now. All guest rooms and suites feature attractive decor and have high-speed internet access. Had to ask several times for simple things like water. Ground floor pool view rooms open up directly to the pool area. Our four diverse fine dining venues are designed to cater to all tastes, offering a wide selection of dishes from around the world. Cafe Sierra at Hilton Universal CityResponded on February 20, 2023We are glad you enjoyed dining with us. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Own or manage this property? If you would like to provide additional details on how we could have improved your visit please email contact@cafesierrahilton. SIP on the finest freshly ground Espressos and Coffees and gourmet, whole-leaf teas. Cafe Sierra at Hilton Universal CityResponded on April 4, 2023Adrienne, We are happy to see that you had a 5-Star experience! The perfect daycation awaits at Hilton Universal City! Top Things to Do in Los Angeles with Kids, Top Hotels Near Universal Studios Hollywood, Photo courtesy of Sheraton Universal Hotel. Spent 5 days here in a corner suite room. Pool view rooms enjoy the same amenities as Standard rooms with a handful of differences. We apologize for the negative experience with the oyster freshness. The king crab, paella, sharks fun soup, seafood soup, large raw oysters, and a bunch of other food are gone. 5:00PM-8:30PM, Reviews can only be made by diners who have eaten at this restaurant. Thank you for taking the time to bring this to our attention. Wi-Fi is free only for Hilton Honors members. Cafe Sierra at Hilton Universal CityResponded on February 20, 2023Anap, Dining at Hilton Los Angeles/Universal City: 1 Quick service location - Coffee Corner 1 Table service restaurant - Cafe Sierra Pool Bar - Sierra Pool Bar and Grill Lounges - Atrium Lounge Room service - 24/7 Recreation at Hilton Los Angeles/Universal City: Outdoor pool Hot tub Fitness center Transportation: Valet and self parking (fee) If youre lounging poolside, enjoy light bites and libations at Oasis swim-up bar, or Monkey Business. The staff was attentive and helpful. Thank you for taking the time to rate us. Savor an array of tantalizing flavors at any of our restaurants, bars, and cafs. Our experience included bottomless mimosas with wytcliff champagne. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. From fine dining to casual grab-and-go flare, theres a flavor for every craving. Not that much variety. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions, Bring valid photo ID and check-in at the front desk. We went to Cafe Sierra for Christmas. Adrienne, ft. ballroom can accommodate all needs. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Hilton Los Angeles / Universal City Address 555 Universal Hollywood Drive, Los Angeles, California 91608-1001, United States Website http://www.hiltonuniversal.com Oyster Hotel Review Hilton Los Angeles/Universal City Hotel Class: Upper-middle-range Scene A large and modern hotel with an impressive, renovated lobby and restaurant The lamb was overcooked (usually served medium rare) and there was too few vegetables. Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine Popular dishes Lobster Steamed thermidor 58 reviews Oysters 48 reviews Prime Rib 14 reviews 152 Photos +147 More Menu Seafood + Prime Rib Dinner Buffet Champagne Brunch Saturdays. First, she placed as at a table meant for 6 people. He was so welcoming and helpful. The most important and influential part of our stay was our check in. We appreciate your business and hope you consider us in the future. Cafe Sierra at Hilton Universal CityResponded on February 27, 2023Thank you for highlighting our team. Sat 5:00 pm8:00 pm, http://www.cafesierrahilton.com?y_source=1_MTU0MDU0MTMtODYwLWxvY2F0aW9uLndlYnNpdGU=/, AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa. Nothing like last year. The lobster Thermidor is the same but I remember they used to give whole steamed lobster. Sue, Please be assured that this is unlikely of our restaurant. Mikey, The current price reflects price market conditions. Katie Dillon is the managing editor of La Jolla Mom. Please be assured that this is unlikely of our restaurant. Have a Hollywood wedding in the 16,000 sq. Please accept our most sincere apologies. Rooms are relatively quiet, given their location near major freeways and busy attractions. Francis, Thank you for sharing a review of your recent experience. We are saddened to see the 3-star rating. Its a bigger hotel also, with a larger pool area and a shorter walk to the theme park. Sip and savor our handcrafted cocktails mixed shakened and poured to perfection by our resident mixologists. Mexican Fruit $17. Warm smiles and plenty of Florida sunshine. We appreciate your feedback as we continue to review our pricing accordingly. Mentioned pricing and amenities are subject to change. Our waiter was very attentive. Please accept our most sincere apologies. Thank you for the feedback as it will help us improve future guests' experiences. Hi Kathy, Enjoy a daily breakfast buffet and a full lunch and dinner menu featuring fresh seafood, pastas, wood-fire grilled pizzas, and Bimini classics like marinated conch salad. We appreciate your feedback as we continue to review our pricing accordingly. Cafe Sierra at Hilton Universal CityResponded on February 28, 2023Rosario, We apologize for the negative experience with the temperature of the food. On-site dining options include a casual coffee bar and restaurant, a poolside lounge and a bar with a rotating lineup of live music. Temperature-controlled swimming pools. We are happy to see that you had a 5-Star experience! We are constantly evaluating our menu and making improvements to ensure a fresh and varied selection of dishes. We appreciate your feedback as we continue to review our pricing accordingly. Sit back and relax with a citrus sangria or a signature Tropics cocktail. Our 24-hour gourmet marketplace that specializes in all things comforting and freshly made. Make sure you connect with us via Instagram @cafesierrahilton or through our website cafesierrahilton dot c o m for the most up to date information. Very true staff at the action stations and more than the usual buffet offerings. The. Depending on traffic conditions, Bob Hope Airport is 20 minutes by car, while Los Angeles International Airport is a 45-minute drive. Overall for $99 it was disappointing. Fans can grab a spot at the indoor bar, or the outdoor biergarten. We just told them to move us to another table. Claim your listing for free to respond to reviews, update your profile and much more. Felt understaffed. Keep up-to-date with work at any time in the 24-hour business center. Spencers features a signature raw bar, the Prime Spencers Cut, natural grass-fed beef dry-aged 21 to 28 days, local seafood, and local organic produce. The sushi is not for the price of the buffet, options and quality. This centrally located lobby bar is the ideal gathering spot for gathering with colleagues or reconnecting with friends, while overlooking our tropical oasis resort area. more. This full service hotel is a Universal Partner Hotel which features 742 rooms and suites within two, nineteen story buildings. The service was excellent. Thank you for providing feedback on your recent visit. We are glad you enjoyed dining with us. We are glad that our front desk team went above and beyond to rectify the issues you had. I would definitely go back again. You should receive and DM with our contact information. Will be looking for a new place to celebrate our New Year in month of January. We hope to see you again soon! If you book through links on this page, I may earn a small commission. Hotel staff were friendly and overall after this checkin hiccup I had a great stay. The sportsmens of food ranged from prime rib, lamb chops, sushi. Thank you for highlighting our team. If you arent tied to either loyalty program, heres some additional information. Get a corner suite. Luckily the lady that checked me was understanding, companionate and helpful and checked me into a room. Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. Wish there was a bar at the. Ahsley, We appreciate your kind words and look forward to serving you in the future! SHOP our carefully curated selection of gifts and treasures. Universal Studios Hollywood Discover poolside dining at the legendary Aqua Star Pool and enjoy a selection of light and refreshing seasonal dining specials, signature cocktails, and more. We are glad you had a 5-star experience. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! Hotel rates at the Homewood Suites typically range from around $125.00 per night to more than $200.00 per night based on the room type and time of year. Learn how your comment data is processed. Our price has increased due to market conditions. Hilton Universal City has a couple of nice rooms for families with king beds and sofa beds. Feel free to send us where this information can be located so that we may correct it. Your feedback is valuable for our improvement. We are sorry to hear that your recent experience at our restaurant was not up to our usual standards. I est 3 X's my money's worth when it comes to lobster and crablegs. SNACK on pastries, sandwiches, pizzas and sides made from scratch in our kitchen daily with the freshest ingredients from local purveyors, cage-free eggs, and responsibly sourced products. Which languages are spoken by the staff at Hilton Los Angeles / Universal City? Float the lazy river, plunge down the waterslide, lounge in the pools, or relax in the cabanaswhichever speaks to you. All guest rooms and suites feature attractive decor and have high-speed internet access. Menu. I believe you can order other made-to-order items but we didn't have any need. As part of our sustainable initiatives, Spencers for Steak and Chops is now anOcean Friendly Restaurant! I think it too expensive on the buffet w/c is $135 per person.. Food doesnt have lots of choice.. Jeffrey, Taste the flavors of the island and a wide selection of dishes at The Tides. The bar specializes in vodkas and on the back side has a very small grab-and-go section with Starbucks coffees, pastries and snacks. Order and pay for food directly on OpenTable. Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. We appreciate your feedback as we continue to review our pricing accordingly. Free shuttle every 15 mins. Thank you for taking a moment to rate your experience. All guest rooms and suites feature attractive decor and have high-speed internet access. We will share this with our team to let them know how we are doing. We are saddened to see that we did not meet your expectations. Caf Sierra, just off the lobby, was also renovated and is a highlight of the hotel, housed in a spectacular, polished steel and glass atrium. Units are bright and have large windows, many of which offer panoramic views of Universal Studios, the Hollywood Hills, or the Los Angeles skyline. Overall, not worth the price. We are glad you enjoyed dining with us. We do apologize for the inconsistency you experienced regarding the the lobster. Hilton Pool Bar & Grill 9 reviews Claimed $$ Bars, American (Traditional) Edit See all 20 photos Write a review Add photo Location & Hours 777 W Convention Way Hilton Hotels & Resorts Anaheim, CA 92802 Get directions Edit business info Amenities and More Offers Takeout No Reservations No Delivery Accepts Credit Cards 7 More Attributes We are sorry to hear that your recent experience at our restaurant was not up to our usual standards. Drinks overpriced - shot of tequila was $16 Fortunately this quickly amended by reception. of any kind, including, but not limited to: Birthday Parties, Slumber Parties, Bachelor/Bachelorette with the safety measures that have been put in place. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. rate and room that was booked. Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine, Saturdays. Cafe Sierra at Hilton Universal CityResponded on December 27, 2022We are glad that you enjoyed your visit and thank you for your kind words. The Lobby Bar is just beyond the resort's entrance doors, welcoming guests with coffee and pastries in the mornings, and wine, beer, specialty cocktails, and decadent desserts in the evening. The hostess messed up our table. Feast on Asian specialties at The Sushi Bar. Brightly-colored, Impressionist-style artwork adds needed pops of color. This was mainly due to the kindness of the staff. They did have some music, but plenty of empty tables. The Coffee Corner serves espresso drinks along with to-go items like sandwiches and salads. Overall food quality is good. Theyre located on the first three floors and surround the pool. Great customer service. This review would have been 5 stars if they had better security measures in place so that a random person couldn't come along and cancel my reservation. Amenities in each include a seating area, television with premium channels, coffee maker with Starbucks coffee and Tazo teas, empty mini fridge, and floor-to-ceiling windows. When the game is on every seat has a view, so youll never miss any of the action. As the name implies, the menu is California cuisine with all-day options including the likes of Cobb salad, penne pasta pomodoro, Santa Fe grilled chicken quesadillas and more. ft. of function space. Memorabilia, celebrity photos and reminders of Hollywoods Golden Age are sprinkled throughout the hotel. Dinner Anyone giving a good review, probably hasn't ever been here before for Sunday Brunch. Day Passes can be cancelled by 11:59pm PT on the night before your booked date. These rooms are slightly bigger at 350 square feet and have the option of a king bed or two queen beds. The hotel was sold out and he basically kept telling me I cancelled it. Hilton Universal City. Do Not Sell or Share My Personal Information. Make your selection from a menu of specialty drinks and grilled entres, all while overlooking panoramic views of Bimini Bay and the Atlantic Ocean. We are happy to see that you had a 5-Star experience! There are vibrant accents and marble floors and walls, plus plush leather furniture that entices guest to sit and relax. Cafe Sierra at Hilton Universal CityResponded 5 days agoMary, We appreciate your feedback as it helps us to identify areas for improvement. Part of the reason (in addition to avoiding the drive back to La Jolla) why we do like spending the night when visiting Universal Studios Hollywood is to finish the evening at City Walk. Yes, dry cleaning and laundry service are offered to guests. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Heated pool We look forward to serving you in the future. We apologize for the negative experience with the temperature of the food. FIVE on the Hill We loved the fact that we were guaranteed connecting rooms. It seems like new management there than in the past. It is in the interest of everyone at our property to comply The menu features zesty salads, sandwiches and wraps, burgers, pizza, small plate appetizers and special offerings for the little ones. A lot of the food stations were kept at luke warm temperatures or supposed hot entrees were cold. Appreciate the experience here! Hours Open Daily Breakfast: 7am - 11am Lunch: 12pm - 2pm Dinner: 4pm - Late Make a Reservation Apr 23, 2023 7:00 PM 2 people Breakfast Menu Lunch Menu Dinner Menu Kids Menu Tropics Pool Bar and Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. Cafe Sierra at Hilton Universal CityResponded on February 14, 2023We are sorry to see that you found an incorrect price online. 555 Universal Hollywood Dr, Universal City, CA 91608, $12 self-parking $16 Valet parking (for non-hotel guests). We look forward to serving you in the future. We are glad you enjoyed dining with us. Thank you for the rating and review. If you will be in the hotel at a time where you can enjoy the evening hors doeuvres and breakfast, this is a worthwhile upgrade. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Victor suggested a drink with pear and champagne and it was delicious. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! Beautiful hotel so close to Universal Studios, We stayed at this hotel for 5 nights 25-30 October and it was absolutely superb! A lazy river. Also no latte or cappuccino available. Huge assortment of items. Its a five-minute walk to the Studios main entrance and about 10 minutes on foot to CityWalk. Kudos to the entire staff! Over $150 per person (plus tips & parking), I would expect more! Bring the restaurant to you. Very underwhelming for an Easter brunch. Enjoy delicious culinary options in the privacy of your room. Thank you for taking the time to leave us a review. Escape the ordinary, as Hilton Orlando invites you to experience the worlds Largest (and Tallest) Escape Room Experience. . They also complemented us with a delicious chocolate mousse cake in honor of our anniversary. Sun 11:00 am1:30 pm Cafe Sierra at Hilton Universal City offers takeout which you can order by calling the restaurant at (818) 509-2030. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Kimberly, Guest rooms were given a refresh 2016, with new carpet and wallpaper, but decor still has a dated look overall. You definitely feel like youre in Hollywood when at Sheraton Universal Hollywood. Thank you for voicing your concerns as we are always looking for ways to improve. Taxes and fees that are shown are estimates only. They didnt have the raw oysters today but did have lobster claw, roast duck, and prime rib. Executive suites come with either a king bed or two double beds. Which popular attractions are close to Hilton Los Angeles / Universal City? Breakfast Eve, Thank you for highlighting our amazing team in your review. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Extended Stay America Hotels in Los Angeles, Preferred Hotels & Resorts in Los Angeles, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near (LAX) Los Angeles Intl Airport, Hotels near (LGB) Long Beach Municipal Airport, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA, I am staying at this hotel with my children in September. We take customer feedback seriously and strive to provide the best possible dining experience for all of our guests. Please see our partners for more details. Our server helped celebrate a bday with live music and cake. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Dennis, The California's is the all-day dining venue with a buffet breakfast. The drinks flow as easily as the conversations, and delicious eats are always the MVP. All Rights Reserved. I feel quality has decreased in comparison to past years. You can bundle discounted Universal Studios Hollywood tickets with your hotel stay in a vacation package for even deeper savings. You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. Victor and Ezra took care of my husband and I on our anniversary date! Thank you for highlighting our staff. Selection is not as much as before. We appreciate your feedback as we continue to review our pricing accordingly. Food selection has been down sized. Comfortable. Click here for rates & reservations at the Homewood Suites by Hilton Orlando. We are more than happy to adjust your parking fee.
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