When you book to travel any time up to 31 Dec 2022, you can make unlimited date changes* and one name change free of charge** (if youd like someone else to benefit from your ticket). View fees and surcharges Flight changes for food and drink inclusive fares Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Virgin Atlantic accepts a number of payment options including major credit, debit and charge cards. https://www.virginaustralia.com/au/en/_cookiesAcceptance/, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. Explore your inclusions and flexibility with the following fares on our Domestic network: Lite, Choice, Flex, Business and Future Credit fares. 5.1. Flights between Brisbane, Sydney and Melbourne:Platinum members can request to Fly Ahead on an earlier flight departing up to 2 hours prior to their booked flight by contacting the Guest Contact Centre. The agent or entity may not utilise any card issued in the name of the agent or entity, or any person permitted to act on behalf of the agent or entity, unless specifically authorised by Virgin Atlantic. As a tiered Velocity member earn 6 Points per $1 spent when hiring a car rental with Europcar, Hertz or Thrifty in Australia & New Zealand. Revalidation: Both voluntary and involuntary revalidations are not permitted. Previous fares Current fares Domestic fares Earn Status Credits when you travel on eligible fares with Virgin Australia, Available to Platinum (100%), Gold (75%) and Silver (50%) members. Guaranteed Economy Reward Seats for an Annual Family Trip Terms and Conditions. Unfortunately, gate agents cannot apply Upgrade Certificates at the airport. If you booked before 03 Mar 2021 and would like to make a change, check our previous flexible booking policy at the bottom of this page. The above fees and refund options apply for cancellations made prior to scheduled departure. All Virgin Australia Future Flight Credits will expire on July 31 2022, and it's not currently possible to extend the expiry date of any unused credits. Qantas, Virgin and Air New Zealand named best airlines in the world. Despite a recent devaluation, Delta Upgrade Certificates are still highly valuable. It's your flight, your way. Receive complimentary Platinum Partner membership withIHGRewards Clubor DiamondPartner membership withHilton HHonorsTM. Qantas. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan and read any disclosure documents (such as any Target Market Determination (TMD) and/or Product Disclosure Statement (PDS)) issued by the provider before making a decision. With all airlines, you can only request an upgrade if its confirmable you cannot wait-list on partners. ~ Platinum members who have purchased a Flex fare on Virgin Australia marketed and operated Domestic (excluding Christmas Island and Cocos Island), Trans-Tasman and International Short Haul flights are entitled to use their available complimentary upgrades to Business class. Both Choice and Flex fares offer booking flexibility for changes up to 14 days prior to departure without a fee, while Flex fares can be cancelled for a refund (with a fee). For Air France-operated flights sold by Delta, the following coach fare classes are eligible for an upgrade to premium economy (A class): Y, B, M, H, Q, K, L, U, T, X or V. Also, the following premium economy fares can be upgraded to business class (Z class): W, S or A. Once you have nominated your Companion, Velocity will notify them of their tier upgrade by email. Economy Choice tickets will also come with bonus Velocity Frequent Flyer Points and Status Credits and booking flexibility for changes up to 14 days before departure without paying a fee. Privacy policy | Compare plans and easily save your quotes. If you booked with Virgin Holidays, or through another website or travel agent, please contact them directly for your options. Reward bookings, prize/free tickets or group bookings will not be eligible. Please view our advertising policy page for more information. Your ticket will be forfeited and classified as a no show if: * Cancellation permitted to Future Flight credit only. Lounge access is available to Velocity Gold and Platinum members and Virgin Australia Lounge members. Writer - Nicole holds a bachelor's degree in aviation management and has worked in the CEO's office of a major flag carrier. Virgin Australia customers who purchased a Getaway, Elevate or Freedom fare will retain their ticket's original terms and conditions for all bookings ticketed prior to 19 August 2021. While these certificates are not fully transferable to others, Delta will allow you to apply your RUC or GUC to a guests ticket so long as he or she is traveling on the same flight with you. Deltas published fares booked in W, Y, B, M, H, Q, K, L, U, T, X or V class upgrade to Aeromexicos business class (O class). Trans-Tasman and International Short-Haul flight Upgrades are unavailable for the time being. 4.2. A 100% Points bonus on top of the base Points earned, when travelling on eligible Virgin Australia Domestic, Trans-Tasman and International Short Haul flights. Upgrade Cancellation and Amendment Policy. Get up to 150,000 bonus points with a new credit card. Learn more aboutSydney lounge Premium Entry. Bookings made using Future Flight credits are also subject to theFuture Flight Credits terms of use. The move brings Virgin Australia in line with international airlines who offer similar fares domestically including Air New Zealand, American Airlines and Lufthansa in Germany. If you cancel your upcoming flight, the below cancellation fees may apply. Priority will be allocated based on membership level, with Platinum members receiving the highest level of Priority. a) Some alternative payment methods are also available, dependent on the country of booking, route and time to flight. Upgrade Cancellation and Amendment Policy, Guaranteed Economy Reward Seats for an Annual Family Trip, see our Terms and Conditions, international lounge operated by our partner airlines, (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada, (up to 23kgs in Economy Class and 32kgs in Business Class), up to 23kgs in Economy Class and 32kgs in Business Class, Guaranteed Economy Reward Seats for an Annual Family Trip Terms and Conditions, Companion Gold Membership and Platinum Membership Terms and Conditions, Log in to your Account to setup Family Pooling, Membership Pause for Parental Leave Terms and Conditions, Velocity Member Benefit Terms and Conditions, The ability to upgrade with UpgradeMe Points. Elevate: $365. These seats will start from just $59. If youre on a waitlist and your upgrade doesnt clear, your certificate will be redeposited into your online wallet for use until the original expiration date. Cookie statement | If you booked before 06 Feb 2021 and would like to make a change, check our previous flexible booking policy at the bottom of this page. The options available to you may differ slightly depending on when you made your flight booking, and the type of ticket you have. When you upgrade to Platinum, we will send you a pack containing two personalised bag tags for your suitcase. Virgin Atlantic Global Ticketing Policy. If you booked before this and would like to make a change, check out ourearlier policies. Receive the highest level of priority when you waitlist for an UpgradeMe Points. What does this mean for people who have booked prior to 19 August? The "Lite" fares won't be available until 20 September 2021 due to needing a system enhancement. Its important that you make any changes before the date you were originally due to travel. W and P: premium economy. Fares booked in Y or B class upgrade to Korean Airs Z business class, or booked in M class to Korean Airs O business class. As noted above it appears that Economy Lite isn't available on all routes or dates. Rather, youll need to call Delta or contact the airline via its iMessage chat support and request that an agent applies one to your reservation. Please note, to ensure that travelling with us remains safe, weve made some temporary changes to our lounge experience. Benefits apply only when travelling between Australia/ New Zealand and Greater China from 2 July 2018 onwards, 2. Selection of Validating Carrier conforms to the requirements of the fare rules, where applicable and subject to the existence of a valid interline agreement between . Related: How to save money with an annual Delta companion ticket. Terms and conditions | For up to date information on partner airline-operated lounges, please refer to the airlines website directly. Nothing. For Platinum Velocity members travelling on a Elevate Fare you will enjoy the same benefits as our Choice Fares, learn more about our Choice fares. Carry your valid My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners. ***For one-way trips, apply 50% of the respective amounts. Guests flying on our domestic and international networks can choose between a variety of fares, as listed below. We also don't recommend specific products, services or providers. finder.com.au has access to track details from the product issuers listed on our sites. If you don't have Velocity Gold status or higher, it's better to book flights that have reward seats available in Business Class, so you can confirm your upgrades instantly. In other words, if youre flying from Chicago's O'Hare International Airport (ORD) to Tokyo's Haneda Airport (HND) via Detroit Metropolitan Wayne County Airport (DTW), and your upgrade only clears for the one-hour hop from Chicago to Detroit, your certificate will still be considered used. (c) 2022. We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. Upgrade Certificates can be used on any Delta-operated flight and select partner-operated flights with KLM, Air France, Virgin Atlantic, Korean Air and Aeromexico. Travel benefits with our International airline partners. This rule applies to both Delta and partner flights. Excludes domestic Getaway fares purchased prior to 19 August 2021. Among the various benefits of holding elite status with an airline is receiving complimentary upgrades, both automatically and with certificates you can apply to upcoming trips. If they don't want acheckedbagor seat selection, they won't have to pay forit it's that simple. The Guaranteed Economy Reward Seat must be booked at least six months prior to your journey and allow one day for domestic flights and three days for international flights either side of the desired departure and return dates. Enjoy extra space, premium comforts and priority perks. Welcome abroad fares | Virgin Australia On Sale Welcome abroad fares Show me fares between Anywhere and Anywhere Adelaide to Denpasar (Bali) lite fare from 639 Economy, return Travel dates 22 Oct 2023 to 29 Nov 2023 22 Oct 2023 to 29 Nov 2023 Economy, return Let's go! If youre purchasing your flight directly from Air France, you can upgrade the following economy fare classes: Y, B, M, K, H, L, Q, T, N, R, or V. Or, the following premium economy fare classes: W, S, or A. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Given how powerful Delta Upgrade Certificates can be, theyre fairly exclusive. You must pay any fare differences, plus any applicable change fees. She has written about healthcare, lifestyle, and travel but says that "aviation trumps all else". Each fare type has different inclusions and flexibility. My flight was changed by Virgin Australia. As per the rules of Virgin America, unaccompanied minors come under the age limit of 5 to 14 years. Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. Choose to pause your membership for a period of six months when you are expecting a new addition to the family. Receive a 100% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking and Cruisepilot. Privacy policy | Ticket number(s) must be updated into the booking. 5.2. Platinum member must be travelling on the booking. Thankfully, you can avoid this by asking a Delta agent to prioritize one leg of your journey. A Priority waitlist booking doesnt guarantee that a seat will be made available for purchase. Flying with Virgin Australia just got better than ever, with a new range of Economy airfares that give you a great choice and more options. Are you a Velocity Frequent Flyer member with status? 100% bonus Points with Singapore Airlines. 5.3. Finder Wallet is an arm of the Finder Group specialising in blockchain technology. ^Credit permitted to Travel Bank only for the full unused ticket value including any fare portion where Velocity Points have been redeemed. Choose Economy Classic for the great value service you know and love, including 23kg baggage allowance, plus hand luggage and free seat selection. These are in addition to your rights under the. Only valid Upgrade certificates can be used. Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. Upgrades are valid for a select few Korean Air-operated flights sold by Delta. One of two big players in Australia (the first being Qantas ), Virgin Australia gives its passengers a choice of four fare types. Wednesday, July 22, 2015. Board when you like, when travelling on Virgin Australia operated flights, via our exclusive Priority or Business Class Boarding lanes atselected domestic and international airports. Eg. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. is a former reporter for the site, covering all things points, miles, credit cards, travel and aviation. Change fees apply per person, per booking. a) All sensitive card data obtained by the Agent or Entity during the process of completing card sales transactions must be handled, stored, and transmitted with due regard to the security of the data. You can also select your seat after you have made a booking by calling our, Priority Waitlist - Virgin Australia Flights, Complimentary Checked-in Baggage Allowance, Virgin Australia Domestic, Trans-Tasman and International Short-Haul Flights, Receive complimentary Platinum Partner membership with. With the cost of living rising, how can you get more in your pocket? We assess memberships on a daily basis to ensure you are upgraded as soon as possible. Change and cancellation fees are not payable where you are entitled to a refund under theAustralian Consumer Law. Travelling with carry-on baggage only:Requests can be made at a Virgin Australia check-in kiosk, Priority Check-in counter, in the Virgin Australia Lounge or at the Service Desk (where available). As ever, you should ensure you have adequate travel insurance for your trip. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seat and Economy Lite fares. If you are transferring your upcoming flight reservation to another passenger, the below change fees may apply. b) The Agent or Entity is required to secure a valid authorisation and enable the completion of any cardholder authentication/security requirements requested by the card companies. Bookings made by credit card or debit card no longer incur a fee. FlyAhead is also available onVirgin Australia Economy and Business Class Reward Seats, and Business Class Upgrades. If travel has commenced, then the ticket must be reissued and all travel completed within 12 months from the date on which travel commenced. To check how many upgrades you have available and the validity of your Upgrade certificates, log into My Velocity online and select My Benefits. Cant find a seat on a Virgin Australia flight? Tickets are valid for travel only if flight coupons are used in sequence from the place of departure, as shown on the ticket. We also provide general advice on credit products under our own Credit Licence ACL 385509. 4.1. Being a Platinum member gets you a heap of benefits for use before, during and after your travel. A ticket may have up to four consecutive ticket numbers and four flight coupons per ticket number (a maximum of 16 flight coupons). Subject to availability. Domestic services Lite: Complimentary water, tea, and coffee are included in Lite fares. Learn more about our UpgradeMe Points waitlist, Contact ourMembership Contact Centrefor Priority Phone Service. Once again, we will focus on Virgin Australia domestic flights for now. Delta does not always notify you that your upgrade has cleared, so keep a close eye on your itinerary. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Your family can benefit from Platinum membership too. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). All HX segments must be removed from a booking at least 72hrs before departure (agents should monitor their queues on a daily basis to ensure best practice). **Name changes can only be applied on tickets which have not yet been used for travel, this does not extend to part travelled tickets. Economy Reward and Business Reward Fares available to Velocity members for the purpose of redeeming Velocity Points. You can apply RUCs and GUCs to paid tickets, award tickets and Miles + Cash tickets on Delta-operated flights, Pay with Miles tickets, companion tickets and tickets booked as a part of a Delta Vacations package. Receive a 100% Points bonus, on top of the base Points earned, when travelling on Virgin Australia Domestic, Trans-Tasman and International Short Haul flights on all fare types, except Economy Lite fares4. A ticket may have up to four consecutive ticket numbers and four flight coupons per ticket number (a maximum of 16 flight coupons). Airline conditions of carriage also apply and will depend on the airline partner that operates the flight you travel on. However, we aim to provide information to enable consumers to understand these issues. 1 AAdvantage status members can check additional bags for free (depending on status). Complimentary upgrade hierarchy. While Virgin offers unlimited booking flexibility on all fares for travel up to 28 February 2022 the flexibility offered in the Economy Flex fare will be permanent. If new travel is from 01 Jun 2021, fare difference charges may apply with no refund if new fare is lower. Discover all the ways you and your family will benefit from Platinum status. We couldn't find any Economy Lite fares available from Sydney to Melbourne for this November but did find some on the Sydney-Brisbane route. Any amount paid for using a credit or debit card will be included in the value of the Future Flight credit. Data is self-contained within the Category 25 Record 3. finder.com.au is a financial comparison and information service, not a bank or Banks are covered by a Government Deposit Guarantee. Sydney, NSW, Australia 2000. Your checked baggage will be delivered with priority to the arrivals carousel at your destination when travelling on flights operated by Virgin Australia. Changes made via our Guest Contact Centre will incur a Guest Contact Centre fee. Virgin Australia Domestic, Trans-Tasman and International Short-Haul Flights Receive an additionalcarry-on baggage allowance. Request to Fly Ahead to your destination on an earlier flight, subject to seat availability. Fly Ahead is subject to seat availability and this is controlled by Virgin Australia. 2.3 Ticket Time Limit for EU Point of Sale only see table below. ~ Platinum members who have purchased a Flex fare on Virgin Australia marketed and operated Domestic (excluding Christmas Island and Cocos Island), Trans-Tasman and International Short Haul flights are entitled to use their available complimentary upgrades to Business class. The Veterans Choice Program is a new, temporary benefit that allows eligible Veterans to receive health care in their communities . If you make changes to your upcoming flight, the below change fees may apply. Top-tier Diamond Medallion members may choose any of the following three options as one of their selected Choice Benefits: Meanwhile, Platinum Medallion members may choose four Regional Upgrades as their single Choice Benefit. This guide is for all corporate and government customers who have a commercial contract with a Virgin Australia private fare agreement. This post contains references to products from one or more of our advertisers. Probably not. Additional terms and conditions apply. Available when flying on domestic Virgin AustraliaBusiness,Economy Flex or Choice fareswhere your flight is operated by Virgin Australia. As of now, you cant yet apply Upgrade Certificates online yourself. Bookings made by credit card or debit card no longer incur a fee. For bookings made on or before 18 August 2021, see our previous fares. Guests flying on our domestic and international networks can choose between a variety of fares, as listed below. Although based on our Sydney-Brisbane benchmark, you can expect the added flexibility to cost you at least 25% more. Unaccompanied baggage must be sent as Cargo. For bookings made on or after 19 August 2021, see current fares. Brisbane to Apia (Samoa) lite fare from 895 Economy, return Travel dates Only valid Upgrade certificates can be used. Subject to space availability. Platinum members and travelling companions in the same booking may select Economy X seating providing extra legroom and preferred overhead locker space on Domestic and International Short Haul flights operated by Virgin Australia.. Change fees apply per person, per booking. Receive an additionalchecked baggage allowance(excluding Economy Lite Fares). Priority Check-in is also available through the Business Class counter when travelling on international flights operated by Virgin Australia. Extra bonus Points because you're Platinum! Choice Benefits are offered when hitting Delta Platinum and Diamond Medallion status. our Car and Hotel Partners. Y, H, K, M, L, G, V, S, N, Q, O and E: economy. All upgrades are subject to Reward Seat availability, which is controlled by Virgin Australia, and to the Upgrade Cancellation and Amendment Policy. You should consider whether the products or services featured on our site are appropriate for your needs. If you choose to cancel your Virgin Australia flight, your right to a refund is determined by the Fare Rules that you agreed to when you purchased the ticket. If you're eligible for a refund then you can call the Customer Care team to sort it out. Read more: Jetstar ticket refunds. Even if youre booked on separate reservations (e.g., your company books your economy ticket, and you book your spouses economy ticket later), you can use your Upgrade Certificates for both passengers. We encourage you to use the tools and information we provide to compare your options. Here are the fare codes you can expect to find. Optional, only if you want us to follow up with you. The ADM policy can be found here. This policy applies to bookings made on or after 03 Mar 2021 until 15th February 2022. If you booked withVirgin Holidays, or through another website or travel agent, please contact them directly for your options. 2.2. As a Platinum member we guarantee you will be able to redeem an Economy Reward Seat, for one trip per year to any domestic Australia destination or international destination when travelling on any Virgin Australia -operated flight beginning with a 'VA' flight number*. product provider, We cannot provide you with personal advice or recommendations, Terms of Use, Disclaimer & Privacy Policy, Inside Emirates new Premium Economy cabin, Airfares are up as much as 96%: How to beat the price rise. Up to four guaranteed economy reward seats to any Virgin Australia domestic destination, if booked at least six months beforehand (includes peak periods) Complimentary once-off Gold status with Hilton or IHG Complimentary once-off Privilege/Five Star status with Europcar or Hertz 75% bonus points on Virgin Australia flights (except Lite fares) Calculated Fare amount is calculated off a base fare. Explore your inclusions and flexibility with the following fares on our International Short Haul networkor view our International Long Haul fares with our airline partners. Note: You must present a Virgin Australia boarding pass on your date of travel along with your valid My Velocity Card to access the lounge. International lounges operated by our partner airlines may be temporarily closed. Fast-track your domestic airport experience with Priority Check-in. Just bring your carry on, we'll save you a seat. Virgin Australia currently do not operate international lounges; however, you may have access to aninternational lounge operated by our partner airlines. LEGISLATURE Sign-up for the TPG daily newsletter to get points and miles coverage like this delivered to your inbox. Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. Learn more about our Getaway fares. So, you'll need to book Premium Select to upgrade directly to Delta One you can't apply two Upgrade Certificates for a double upgrade. All other published Main Cabin and Delta Comfort+ fares are eligible. Based in Australia. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. While Economy Lite does away with 23kg checked baggage, you also lose the option of free seat selection (until 3 hours before the flight) and the ability to upgrade to business class with Velocity points. A Virgin Australia Group spokesperson said, "Today we're putting the power back in the hands of our customersby leaving it up to them to choose what they want. Our Reward Seat Guarantee is available for one itinerary per year and may include up to 3 accompanying family members. Details can be found here. As of February 2022, each upgrade certificate is also only valid for moving up by one class of service. These certificates have a higher priority than Medallion Complimentary Upgrades and may be requested and potentially even cleared at booking. Food and other drinks are available for purchase onboard (the same applies for Choice and Flex tickets - more on this below). As with Delta flights, upgrades are only to the next level of service (i.e., economy to premium economy). For an explanation of our Advertising Policy, visit. Velocity Frequent Flyer awards 5 points per dollar you spend on domestic fares (more for elite status members ), so this isn't tied to a fare bucket. Related: The ultimate guide to Delta Choice Benefits. All up to date details can be foundhere, and we will contact you directly if your booking is affected by any recent changes. Exercise the ability to priority purchase up to two Economy seats on any sold out Virgin Australia marketed and operated flight when the seats cannot be booked online.
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