Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. We value your privacy. Then on top of that you pay them with a card and they send you a paper check (antiqued). For what, lies? This is a one-time offer, only good todaythis is a load of crap! For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. They charge $100 a night incidentals, but we had an email for a maximum, so they waived the additional amount. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. I said no, send me a refund. endobj A Balcony where I watched Canadian geese and ducks play in the river. Since we have been here, the heated pools have been cold, the hot tubs have been closed, and we have had to drive in dangerous conditions to get groceries. Login to participate on the website. Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. gocrv.com. I called Carnival directly, and she told me the total cost going directly through them would be $517.00. -Zzgk\\v4% nVl3{! Business Consumer Alliance staff will be notified of this request. ALL THE PRAISE regarding the ownership of their timeshare, was false. More Information. I was able to locate their Facebook group page where they high five themselves on a spectacular numbers (likely taking money from the unsuspecting and naive). endobj 4 0 obj Search over 2.9 million propertiesand 550 airlines worldwide. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Don't have an account? Visit Website. 4,047 inquiries During your getaway, you'll take a tour and discover the many benefits of vacation ownership. Leave again and call corporate to inform them of what has taken place. RUN away! If we can verify it in our system, an email will be sent to you with your password. I continuously gave dates for different areas of the United States but Gocrv - timeshare vacations could not accommodate any of them. Do they expect me to fly around the country every year to check in a renterIts so ridiculous that it is par for the course at Bluegreen. get quotes and more. So they extended my end date and we went through the same process of no availability for dates again. All Rights Reserved. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund. They pushed and pushed, and I budged because I could not handle their pressure anymore. The offer clearly stated that both me and my spouse would have to attend a two-hour sales presentation in order to get that rate. After putting my deposit down via their website I was instructed to call a reservation specialist to book my trip. Later, we had found that this was a lie. If you turned on the air it made a loud screeching sound. 2.05/5. The rate will increase over time as the availability becomes more and more limited, so we recommend booking early for optimal savings. How do I know I can trust these reviews about Vacation Tour & Travel? Your review should reflect your experience with the business within the last twelve months. Enjoy reading our tips and recommendations. Staff were excellent. Then I check the mail and what do you know, theres a letter from Barclays advising I have applied for a Bluegreen credit card with them. Helpful (2). Type in the email address you registered with. I have confirmation numberA1910000304530001 from them for my vacation. I planned this amazing week with my freshly asked fianc. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. Interested in Go CRV? The race itself will be held at Fallon Park Cyclocross . Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. Go back to the next to discuss the matter. SPOILER!!!! The Bluegreen sales team cannot be trusted. If previously registered, you can either enter your 9 digit certificate number or enter your Email address. This business is not a member of Business Consumer Alliance. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. It is easier and cheaper to book with the cruise line directly. ", A verified traveler stayed at Country Cascades Waterpark Resort, "Very clean and friendly resort. I let it blow over and inform them We do not wish to proceed with the purchase. This topic has been closed to new posts due to inactivity. <>/Metadata 397 0 R/ViewerPreferences 398 0 R>> Sounds nice to only pay taxes and fees on a hotel room. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. We were pressured to purchase with all of these lies and ended up being stuck with this timeshare that has cost me $7,000 and I still have a remaining loan balance of $11,900. She gave us the key, told us don't worry about it and work it out with them later. Since 1966, our purpose has been to inspire people to discover the power of vacation and how it can lead to happier and more fulfilling lives. Put yourself in the position of the reader and add information that will assist the reader in assessing the business. Get up to 25% off select hotels on the app, Check prices in Pigeon Forge for tonight, May 2 - May 3, Check prices in Pigeon Forge for tomorrow night, May 3 - May 4, Check prices in Pigeon Forge for this weekend, May 5 - May 7, Check prices in Pigeon Forge for next weekend, May 12 - May 14, A verified traveler stayed at Creekstone Inn, "Only thing is parking is small for hotel. I decided to call BlueGreen and discuss the true cost of the 4 night cruise before attending the Timeshare tour. ", A verified traveler from Litchfield stayed at Twin Mountain Inn & Suites, "We booked this several months in advance. get quotes and more. Finally booked a 4 day, 3 night stay in New Orleans. (Which is the alleged way they save money on taxes for the trips you buy with their memberships) There are similar companies in the TriState area that have the same M.O. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Address: 2116 Dale Ave. After he puts me on hold, he comes back and says that a less amount would be refunded since my husband used the card. Write reviews, ask and respond to questions, Experience the Bluegreen difference. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. Information obtained from consumers indicates the company offers travel packages, which include a selling presentation for a vacation club. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. Copyright 2023 Consumers Unified LLC. The company offers customers a points system, and they can access different resorts by accumulating more points. We found a place on the lake just as storms rolled in. Sign up to receive our free weekly newsletter. Unsubscribe at any time. We should have been only paying about $75 for the room. Prior to doing that I booked a reservation for one of my kids and they wouldnt check them in because they werent owners. Get buying tips about Travel Agencies delivered to your inbox. Bluegreen Resorts Pigeon Forge Hotel Guide Some globe-trotters choose hotels based on location, but others book by name. Get to the end and a skeptical but fill out paperwork to have only my FICO score checked to see what our numbers would look like. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. The room had one queen sized bed and the A/C didn't work. Average of 171 Customer Reviews. My husband purchased a Bluegreen vacation for me for Mothers Day 2 years ago. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Unsubscribe easily. Their only cost is the hotel room taxes of approximately $15.00 per night. To use our mobile site, please enable JavaScript. Adventures available: Called the Resort and they have no record of my reservation. Everyone was so kind and courteous. I'm so glad we could make their day as much as they did ours. We were told that we wouldnt be required to pay any other hotel charges. Write reviews, ask and respond to questions, BBB Business Profiles are subject to change at any time. Customer Service Network Group has closed this file. DO NOT CONSIDER BLUEGREEN VACATIONS!!!! Most hotels are fully refundable. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? Please understand that these salespeople, will quite literally, talk over you, make up their own definitions of the product they are representing, and lie directly to your face. Choose the number of stars (by rolling over them) and then click (3 stars default), 125 characters remaining | 125 total characters allowed, 3000 characters remaining | 3000 total characters allowed, Showing From the get go, the representative was extremely rude. Email Address Register Already Registered? Bluegreen is a licensed Florida Seller of Travel, Reg. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. x}ms$wE?}#74;{rZ{-.6ff!gIOb]t&P@"H$P_az|/M^~iJ! stream % Unsubscribe easily. After 2 hours we told them we werent interested and ended up leaving after 3 hours. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. If this were a regular vacation, I promise I would not be so upset about these issues. ", A verified traveler from Coleman stayed at Pigeon River Inn, "Love the uniqueness of this place! We paid $199 for a 4 night stay at a Choice Hotel. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. For some reason it won't let me add pictures. (800) 818-6890. Please read their reviews, and dont take them lightly. The gift cards are mysteriously gone! All Rights Reserved. He had us fill out a form for corporate to review and someone would contact us within 2-3 days. Copyright 2020 Business Consumer Alliance All Rights Reserved. In the rolling hills along the Fox River, near beautiful Starved Rock State Park, outdoor fun and indoor surprises await. In short, I booked this Bluegreen vacation in September for my mother and family to have a nice vacation. Shame on you, Bluegreen Resorts for relying on false advertising and deceptive sales tactics to do business. Location & Hours 2455 E Sunrise Blvd Ste 150 Fort Lauderdale, FL 33304 Get directions Edit business info You Might Also Consider Sponsored GALLERYone - a DoubleTree Suites by Hilton Hotel 0.3 miles away from Spirit Incentives Amanda B. said "Now my boyfriend and i debated on what exactly to rate this hotel. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. Thank you all for being amazing. get quotes and more. Our content is intended to be used for general information purposes only. No one knows why. Not convinced that will happen. I had to pay a deposit of $89 refundable. On top of all of this every option that you get for vacations are rated 3 or below. All these properties can be booked without the benefit of timeshare contracts or exchange companies. We received a mail notification of our stay which had been changed to a 3 night stay. The Hotel Portal uses the same pricing systems as Expedia, Travelocity, etc., the only difference is that they dont get the profits, our local non-profit does. She told me it would be a total of $373.00 which included taxes and port fees, plus $96 in tips ($12 per day, per guest, per night). 5 recent reviews Registering is the first step in a great vacation experience! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. This profile has not been claimed by the company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. DO NOT GIVE THESE PEOPLE THE TIME OF DAY!! DO NOT BUY THESE VACATION PACKAGES AT BASS PRO SHOPS! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We were sent on our way with the sun going down and nowhere to stay. What a joke! International Association of Better Business Bureaus, Blue Green Resorts Great Destination Vacation, The Fountains of Bluegreen Vacation Club Reso. My husband and I are then asked, repeatedly, if were sure we didnt come back yesterday and get the gift cards. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. I will be writing a letter to them and to the Better Business Bureau. Total scam. Will never agree to anything with this company again or any company that offers gocrv vacations. If you're a Bluegreen Vacations Owner, but haven't registered before, there's no better time than now! My husband advises them not to ask us that anymore as we have answered the question three times already. Helpful (0), Flag This Review Vacation Certificate and Voucher Promotion Services. Sign up for free now, Sign up for free to participate on the website. Bluegreen Vacation Points system: Access the headquarters listing for Customer Service Network Group, LLC. Get buying tips about Timeshares delivered to your inbox. One of the ways we achieve this is through periodic resort upgrades that enhance your vacation enjoyment. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. BBB Business Profiles may not be reproduced for sales or promotional purposes. The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. BlueGreen did their best to help us join that death toll. Leave there and get notifications my credit has been ran as a MORTGAGE INQURY. 1 0 obj We finally decided to purchase just so we could leave. 2 0 obj The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. BBB reports on known marketplace practices. This was the first slimy thing they did. View summaries of the complaint descriptions and responses. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. I attended a timeshare in San Antonio and got the hotel free. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. Finally after about 20 mins, the manager comes out with the most insincere apology Ive ever heard and offers us ONE $50 gift card. At the time, there was nothing mentioned about Timeshare. The delivery timeframe for the gift card is 7-10 days we are going on 13 days with no gift card yet. Start a Review. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? We recommend booking a tent site, tipi, canvas tent, yurt, or even a tiny cabin at Explore Park. Half way through the call I had enough and politely asked for a Supervisor. Find out more on how to get started, or call us toll-free at (866) 933-7520. In nearly every aspect, key details of timeshare ownership were omitted from the presentations repeatedly. I hope my Review of horrible Bluegreen Resorts helps some people not get suckered into their timeshare like we and so many people have. They are as unique as our accommodations, which range from modern yurts and cozy cabins to historic inns, plus individual homes and Presidential Suites perfect for larger families, reunions or special event vacations. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. This business is in an industry that may require professional licensing, bonding or registration. :) We require contact information to ensure our reviewers are real. d?6znmGV z6ilu* I paid my hundred bucks in fees to register. We stay at Pigeon River Inn each time we visit the area. They lied to us about the timeshare we purchased and almost everything about it. My family enjoys traveling with Vacation Tour & Travel deals! During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. ! Sat through the timeshare BS and then sat through an additional hour of people trying to get me to purchase the timeshare. Send Message. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! I called to make reservations for the so called free trip. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them. The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. The company caters to more than 175,000 owners and is headquartered in Boca Raton, FL. After doing much research (which was to late) on BlueGreen, I decided to check on the total fees that were associate with the cost of the FREE 4 night cruise we would have received for listening to the Timeshare tour. BBB Business Profiles are subject to change at any time. It is why we offer such an expansive range of Bluegreen Resorts hotels in Pigeon Forge, Tennessee. Because flexibility matters. endobj Websites:There are no additional web sites. See reviews below to learn more or submit your own review. BBB Business Profiles may not be reproduced for sales or promotional purposes. SE, Roanoke, VA 24013. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. xko8{}V)JZ9iC}e[,AWcsAJr,Y^:Erhg?~_O?}3rO/#?3G8qrbx!v We take pride in our business and efforts in satisfying our customer's travel needs. As if we came all the way from Indiana to New Orleans to steal two $50 gift cards. I have yet to receive that call. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. I call the credit card company and give them the run down. When we arrived at the hotel we had to pay $70 in taxes and $45/night for parking security. * Upon check in, we found out we were lied to on the phone about many of the amenities and room features we were promised. They insisted I buy something that day. 28 complaints for Go CRV. 0 complaints closed in last 12 months. The portal is pre-sorted by date and proximity to Fallon Park. Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. This company should be stopped for what they are doing to the travel industry. Great place for ladies and/or single travelers. It's a small amount of money.
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